Frequently Asked Questions
Everything you need to know about your NVGTN order.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. International shipping times vary by location, usually ranging from 7-21 business days.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that certain sale items may be final sale.
How should I care for my seamless leggings?
To maintain the longevity of your gear, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Do you restock sold-out items?
We frequently restock our core collections. For limited edition launches, we recommend signing up for email notifications or following our social media for official restock dates.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay or Klarna.
How can I track my order?
Once your order ships, you will receive a confirmation email containing your tracking number and a link to the carrier's website to monitor your delivery.